Category: Knowledge

Here is 42agent’s blog. We offer professional Taobao shopping services including ShopForMe, ShipForMe, Dropship, Wholesale and more. You can learn everything you need to know about buying goods from China from our blog.

Urgent notice about charge for returned parcels

Dune Leave a comment

Dear customers,

From July 22nd, 2022, the returned parcels of Eyoubao, EMS, SAL and Chinese Air will be invovled of a return parcel fee.

In the past years, China post parcels returned from Chinese customs didn’t charge any cost. We usually reship for free for our customers. But now a return parcel fee will be charged by the shipping company. On one hand, it is because of the continuous rise of fuel costs, on the other hand, because of a large number of prohibited products found in the parcels. So the China post side has to do something to control the prohibited products, sucn as liquid, battery, powder, magnet items, etc.

Due to this new policy from the shipping company, we are unable to reship for free for the parcels returned after July 22nd. We will quote the return parcel fee for you before we ship again your parcel. For Eyoubao parcels, the return parcel fee is 50% of your shipping cost and for EMS, SAL, Chinese Air, it is 10 CNY/ KG. We will reship the parcels after you pay the return parcel fee.

Here you can see the return parcel charge notification we got from the shipping company:

We have some suggestions to in avoid of your parcel returned:

  1. Not buy and ship prohibited items, such as contact lenses (liquid), powder and eye shadow (powder), earphone and night light (battery and magnet).
  2. Split in smaller parcels. Usually big parcels has larger return rate than smaller parcels and the big parcels return parcel fee is expensive than smaller parcels. So we suggest to split in smaller parcels to ship if possible.
  3. Don’t ship too many kinds of items in one parcel. Some customers like to combine a lot of orders and items into one parcel for shipping. Such parcels has bigger return risk, so we suggest not to ship many kinds of items in same parcel.

We do thanks for your kind understanding. Any questions please feel free to contact [email protected].

42agent

2022-8-2

How to Buy Lolita From Xianyu and Taobao?

Sydney 4 Comments

As a lolita fans, do you ever buy lolita from Xianyu(闲鱼) and Taobao? As is known that Japan and China are the two countries that export lolita most. If you ever buy lolita from China, then Taobao and Tmall are the most hot online shopping platforms you can not miss. If you come from other countries outside of China, most probably you need a Taobao agent with the purchasing and shipping, such as 42agent.

Why you need a Taobao agent to buy lolita dress from China?

1)Chinese language. Almost all Taobao and Tmall sellers only understand Chinese. So if you do know this language, then it will be a problem in communication and consult.

2)Taobao/Tmall sellers only accept RMB payment on alipay, but you can pay USD/EURO/HKD or other currencies to Taobao agents.

3)Feel tough on time difference in communication with Taobao sellers? No worry at all, 42agent can help you deal with all. Read More

Some EMS Shipping Delay Cases

Dune 63 Comments

We usually say EMS shipping is very fast and reliable, but you know there is a saying in China “the weather is unpredictable”, so there can be any kind of delay during international shipping. It means not everything can be controlled. Recently we have several customers reported that their parcels were delayed, especially Australian customers. They are very upset and  worried the parcels were lost. However, after a series check from the post company, the parcels were delivered finally. So please don’t worry if you meet the same problem, you can just email us. We will open checking request from the post company and keep you update . In order to help you reduce anxieties during the waiting, I will share some parcel delayed cases.

Read More

Tips on EMS Parcel if Encounter GDSK

Dune 2 Comments

EMS parcel shipped from China to Germany will encounter GDSK always. How will you deal with it generally? Will you do as per their requirement?

As usual, I am busy with my work. Suddenly, colleague told me that the EMS parcel I have been waiting for several months has arrived. That surprised me. The package should be got by our German customer about 2 months ago if everything goes well. But, unfortunately, it encounters problem from GDSK company. At last, he decided to return the parcel back and then re-send to another address.

Generally speaking, no matter which country you locate, when your local post office informs you that your parcel has been returned, it may not be sent back immediately. You still can try to contact with them to get your parcel. For example, this package can be returned two months later after the local post office informed. Lately, we handled a similar parcel, which was delivered failed because of address problem. The client informed us parcel has been returned. But after 2-3 weeks, he emailed again that the problem was solved, and he got parcel successfully.

Well, let’s return to the subject and talk about the relevant problems of German parcel.

Read More

Practical Tips for You to Purchase Taobao Cosplay Prop

Dune 6 Comments

Are you a cosplay fan? If you are, you will be of much concerned about cosplay prop, as good accessory can bring you great experience. But how to find good quality one? Where to find? How to avoid some issues about them? Now we are happy to introduce some practical tips to help you get Taobao cosplay prop in good quality, cheap and safe to ship. Also finding so many kind of cosplay props in less sellers is really awesome, isn’t it? ^_^

As it’s known that cos props usually include mask, wings, wig, gun, knife, sword,etc. But in most cases, some customers usually have troubles with purchasing gun, knife, mask or sword, as their material is always so fragile and can be easy damaged during shipping. Sometimes the parcel will be returned back to us due to the item shape ( the items which shaped like a real gun is strictly checking by customs at present). In this case, it’s better to give up ordering items which shaped like a real gun and some very fragile items. The following listed cases are the customers always buy but always face issues:

Read More

How to Provide Costumes Size?

Sydney 3 Comments

How to provide costumes size? how do I get suitable size? Could you please translate the size chart for me? These are common questions asked by our customers who buy custom sizing cosplay costumes from China Taobao.

This article will resolve your confusion and help you save time if you usually buy cosplay from Taobao costume store. Now, let’s begin.

General cosplay costumes

Usually, we can get costumes size chart on item’s web-page for reference, but the problem is that some Taobao sellers put size chart as a picture. As a result, it’s impossible for customers to translate even if they are on Taobao English page. 

Please don’t worry, it will be easier if you can learn and know the following Chinese characters.

Read More

Deeply Analysis of Taobao Agent Fee

Sydney 2 Comments

Did you ever use a Taobao agent for China shopping and are you clear about Taobao agent fee?

It can be confusing for some beginners, but the following picture will help you understand better, as most Taobao agent fee are in this format.

Taobaoring-order-cost

As above picture, our payment includes 2 parts: 1st payment and 2nd payment. Too many cost projects and still not very clear, right?

Well, let’s make a long story short and explain details for you.

Read More